Web Client Service:
Description:
Web Client Service enables Windows-based programs to
create, access, and modify Internet-based files. If this service is stopped,
these functions will not be available. If this service is disabled, Enterprise
Connect Services, which explicitly depends on it, will fail and documents will
not open from Enterprise Connect.
Web Client Services should therefore always be in “Automatic” -> “Started” mode for Enterprise Connect to function properly and
optimally.
Resolution Steps:
IMPORTANT: Follow the steps
below exactly as they are spelled out, particularly steps 4 and 5. One small misstep could severely compromise
the user’s computer.
1. Start Task Manager (CTR + alt + Delete) and click the “View” Tab; then select “Select Columns”.
2. Check PID (Process Identifier) box. Hit OK.
3.Start Command Prompt (Start > Run) and type “CMD” and hit enter. Then copy the command below in red, then right-click and paste it into the command window and press the enter key.
1. Start Task Manager (CTR + alt + Delete) and click the “View” Tab; then select “Select Columns”.
2. Check PID (Process Identifier) box. Hit OK.
3.Start Command Prompt (Start > Run) and type “CMD” and hit enter. Then copy the command below in red, then right-click and paste it into the command window and press the enter key.
ttasklist /svc /fi "imagename eq svchost.exe".
5.Open the task manager again
(Ctrl + Alt + Delete) and find the SVChost.exe process with the same PID noted
in step 4 (there will be several SVChost processes, so be sure to select the
appropriate one). Then kill it by
clicking the “End Process” button.
6.Next go to the Services
page (right-click MyComputer > Manage > Services).
First under the “Actions” drop-down menu at
the top of the page, hit “Refresh.”
Then browse to the “WebClient”
Service under the “Name” column (the status should be blank). Right-click this item and hit “Start” (or
select the item and hit “Start” on the left-hand side of the page).
